How to order ?

1/ on our website

2/ on our email address

3/ Telephone orders: +32 2 245 07 70

1/ ON OUR WEBSITE:

Please fill your basket and follow the instructions. You are directed to a credit card payment system.

You are directed either:

- To a credit card payment system (PAYLINE)

- Or to PayPal, where  you can pay without opening an account.

2/ ON OUR EMAIL ADDRESS: info@cosmebel.com

Please inform:

• Your name, billing address, shipping address if it is not the same.

• Your phone number, fax and e-mail address.

• Your list of desired products and the quantity of each.

Upon receiving your email, we send you an OFFER setting out the details of the order and the total price, including shipping..

For the payment (if you order by mail):

A. By bank transfer.

Our bank details:

BNP Paribas / Fortis Bank, IBAN: BE29 0014 5493 8564 - BIC / SWIFT: GEBABEBB

B. Western Union - Money Transfer and other (on request).

SHIPPING COSTS

Benelux: € 15

France, UK, Germany, Denmark: € 20

Italy, Ireland, Sweden, Spain, Austria,

Finland, Greece: € 26

Switzerland, Norway, Other European countries: € 38

For the rest of the world: € 60

France and Benelux: € 9.99

Germany, Italy, Monaco, Portugal, Spain, UK and Austria: € 12

For other European countries: € 16

For the rest of the world: € 60

DELIVERY

As soon as our account is credited in the case of a bank transfer, or upon confirmation of payment by credit card, we ship your order.

For orders outside of the EUROPEAN UNION, customers are responsible for paying all customs fees of their own country, if applicable. These charges may vary according to destination.

WHAT DHL BRINGS YOU MORE

• A delivery in 3 to 5 days maximum, regardless of the destination in Europe.

• Tracking of your parcel (a tracking code will be sent by email)

• Personal home delivery.

• You can contact them for an appointment, so you will be delivered when it suits you best.

OTHER DETAILS:

Please check carefully and do make a statement if any problems with the delivery.

All claims must be made within 14 days of receipt.

After this time, no complaints will be accepted.

You are protected by the laws in your country regarding internet sales

Your data is NEVER given to third parties.